Why Credent Partners?About US
We are a business & IT consulting firm with a unique focus on Customer Relationship Management in 4 industries, namely NGO’s, Higher Education, Healthcare and Financial Services. Our goal is to provide customers with the very best advice, design and development services to support the implementation of Salesforce.com based solutions.
CraftING well tailored Solutions
Our services do more than just deliver technology. We take the time to learn about your customers, your company and your goals. This allows us to capture the essence of your business.
Our Customers Come First
Just a single goal, make our customers happy and be proud of what we have done for them!
CommitMENT to Delivering the Best
We are committed to delivering tailored solutions, helping our customers achieve their business goals and to provide true value creation for them.
The Numbers Don’t Lie
Credent Partners have acquired strong core competencies in Customer Relationships Management over a period of more than 20 years. Our consultants between them have delivered close to a 100 projects in multiple industries and countries. We are a team of senior consultants with significant experience offering a bespoke service for each client, large or small.
A Team Of Professionals
Lucien Etzlinger is a highly experienced consultant in customer relationship management with more than 15 years of experience. He held an Executive function in an international consulting firm as a member of the Swiss Executive Board of Logica and has worked in multiple industries, holding various positions such as Founder, CEO, CTO or external consultant.
Mike has a strong, practical understanding across a range of business areas, including sales, marketing, finance and human resources and combines this business experience with an insightful knowledge of both the technologies and processes required for successful Client Relationship Management (CRM) and B2B social media management. As a technology “early adopter” he has been using and working with salesforce.com® CRM since 2001, and has been a Certified Salesforce Consultant since 2015. He has completed salesforce projects in financial services, fintech, medtech and higher education. He has developed and launched a wealth management industry solution on the salesforce.com Appexchange®
As well as his salesforce.com project expertise in Europe, he is currently spearheading, with a business partner, the development and growth of a clinical trial patient recruitment platform in the United States, built on the salesforce.com platform and community clouds.
His early career included a spell in the British military. He has lived and worked in Australia, Germany, Japan, Singapore, Switzerland and the U.K, and as such has a truly international perspective. He lives in Annecy, France and holds dual British / French nationality.